Privacy Policy
Last Updated: 09/06/25
Welcome to Brainwave. We’re committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard the information you provide when you visit our website or use our tutoring services.
Information We Collect
📥 When You Contact Us
When parents or guardians fill out our form to make inquiries or request tutoring services, we collect:
Full Name
Email Address
Phone Number (optional)
Child’s Age
Subjects of Interest
Preferred Days/Times
Additional Notes or Questions
We use this information to understand your needs and follow up with the right support.
📄 When Tutors Reach Out
If you’re a tutor expressing interest in working with Brainwave, we may collect details such as:
Your name
Email address
Work history or resume
Teaching preferences
How We Use Your Information
We use the data we collect to:
Match students with suitable tutors
Personalize the services we offer
Communicate important updates or schedule changes
Respond to inquiries or follow-ups
Manage bookings and records
Comply with legal and administrative requirements
Data Sharing & Disclosure
We do not sell your data. However, we may share limited information:
With tutors for scheduling and lesson planning
With trusted service providers (e.g. payment processors, form handling tools)
If required by law or official request
All third parties we work with are expected to protect your data and use it only as needed.
Data Security
We take reasonable precautions to protect your personal information. While we use secure tools and platforms, no online transmission is completely foolproof. We recommend not sharing sensitive information unless requested securely.
Third-Party Services
Our website may use or link to third-party platforms including:
FormSubmit/Formspree (for form submissions)
Google Meet, Zoom, or WhatsApp (for lesson delivery)
Google Docs or Sheets (for lesson plans or notes)
These tools may process data like your name or email. We encourage you to read their privacy policies.
Your Rights
You may have the right to:
Access the personal information we hold about you
Request corrections to inaccurate data
Request deletion of your data (in line with legal obligations)
Object to certain types of data processing
To make a request, just contact us (see details below).
Data Retention
We keep your information only as long as needed for:
Service delivery
Legal and administrative records
Communication and support
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in how we work or legal requirements. When we make changes, we’ll update this page and revise the “Last Updated” date.
Contact Us
Have questions or concerns about your data or this Privacy Policy?
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