Privacy Policy

Last Updated: 09/06/25

Welcome to Brainwave. We’re committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard the information you provide when you visit our website or use our tutoring services.

Information We Collect

📥 When You Contact Us

When parents or guardians fill out our form to make inquiries or request tutoring services, we collect:

  • Full Name

  • Email Address

  • Phone Number (optional)

  • Child’s Age

  • Subjects of Interest

  • Preferred Days/Times

  • Additional Notes or Questions

We use this information to understand your needs and follow up with the right support.

📄 When Tutors Reach Out

If you’re a tutor expressing interest in working with Brainwave, we may collect details such as:

  • Your name

  • Email address

  • Work history or resume

  • Teaching preferences

How We Use Your Information

We use the data we collect to:

  • Match students with suitable tutors

  • Personalize the services we offer

  • Communicate important updates or schedule changes

  • Respond to inquiries or follow-ups

  • Manage bookings and records

  • Comply with legal and administrative requirements

Data Sharing & Disclosure

We do not sell your data. However, we may share limited information:

  • With tutors for scheduling and lesson planning

  • With trusted service providers (e.g. payment processors, form handling tools)

  • If required by law or official request

All third parties we work with are expected to protect your data and use it only as needed.

Data Security

We take reasonable precautions to protect your personal information. While we use secure tools and platforms, no online transmission is completely foolproof. We recommend not sharing sensitive information unless requested securely.

Third-Party Services

Our website may use or link to third-party platforms including:

  • FormSubmit/Formspree (for form submissions)

  • Google Meet, Zoom, or WhatsApp (for lesson delivery)

  • Google Docs or Sheets (for lesson plans or notes)

These tools may process data like your name or email. We encourage you to read their privacy policies.

Your Rights

You may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data (in line with legal obligations)

  • Object to certain types of data processing

To make a request, just contact us (see details below).

Data Retention

We keep your information only as long as needed for:

  • Service delivery

  • Legal and administrative records

  • Communication and support

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in how we work or legal requirements. When we make changes, we’ll update this page and revise the “Last Updated” date.

Contact Us

Have questions or concerns about your data or this Privacy Policy?

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